Knitted Together

We feel so lucky to have such a wonderful community!

Knitted Together is our way of saying thank you to you, for being here and supporting us along this journey. By joining, you’ll get to enjoy a number of exciting benefits at every level, with so much more to come. Join us in celebrating you, our amazing customers, in all the fun.

Exclusive Offers

Get exclusive early access to in person sales and sneak peeks!

Knitted Together Days

Special sale days where you’ll receive extra savings off anything in the store

Free Shipping

Unlock free shipping on smaller orders as you move up in tiers

Holiday Gift

Celebrate with us! Receive a curated gift, chosen especially for you

Preview Cart

Gain access to the Preview Cart before launch, and build out your cart with ease

Special Events

Exclusive invites to in person M&P community events.

Tiers

Compare Rewards

Point Multiplier

The higher your tier, the more points you can earn.


Winter Wheat

2x

Sage

4x

Nutmeg

6x

Persimmon

6x

Preview Cart Access

Only members will get access to the Preview Cart.


Winter Wheat

✔︎

Sage

✔︎

Nutmeg

✔︎

Persimmon

✔︎

Knitted Together Days

Tier specific discounts.


Winter Wheat

✖️

Sage

💰

Nutmeg

💰💰

Persimmon

💰💰💰

In Person Special Events and Sneak Peeks

Exclusive invites to in-person events.


Winter Wheat

Access

Sage

Early Access

Nutmeg

Early Access

Persimmon

First Access

Holiday Gift

Members receive a thank you gift during the holiday season.


Winter Wheat

✖️

Sage

Special Holiday Reward

Nutmeg

Special Holiday Gift

Persimmon

Special Holiday Gift & Collectable Keepsake

Free Domestic Shipping

The higher your tier, the lower your free shipping threshold.


Winter Wheat

Orders over $100

Sage

Orders over $75

Nutmeg

Orders over $50

Persimmon

All Orders

Refer a Friend Bonus

Tell your friends about us and receive points when they make their first purchase.


Winter Wheat

Not Available

Sage

200 Points

Nutmeg

300 Points

Persimmon

400 Points

Winter Wheat Sage Nutmeg Persimmon
Point Multiplier 2x 4x 6x 6x
Preview Cart Access ✔︎ ✔︎ ✔︎ ✔︎
Knitted Together Days ✖️ 💰 💰💰 💰💰💰
In Person Special Events and Sneak Peeks Access Early Access Early Access First Access
Holiday Gift ✖️ Special Holiday Reward Special Holiday Gift Special Holiday Gift & Collectable Keepsake
Free Domestic Shipping Orders over $100 Orders over $75 Orders over $50 All Orders
Refer a Friend Bonus Not Available 200 Points 300 Points 400 Points

How To Earn Points

Earn more points to move up to the next tier.

FAQ

  • I have purchases across multiple accounts? Can you merge them under one account?
    Unfortunately no, we do not have the ability to merge orders from multiple accounts, we apologize for any inconvenience. We highly recommend using one account for all your purchases, to enjoy the Knitted Together Program to the fullest extent!
  • Do all my orders count towards my status? Was the Made to Order Collection counted toward status?
    At the Program Launch on September 2nd, 2020, every member of our Knitted Together Program began at 0 Points, but was given their starting tier based on their total orders since our February SS20 Launch. This does include the Made to Order Collection, and all other orders in this time period.
  • Will I be able to move to the next tier of the program (past my gifted Tier) now?
    Yes, you can grow in tier at any point in time, but please keep in mind that all members of the Knitted Together Program have started at 0 points at this time. In order to move up within your tier, you will need to earn the total points value needed to reach that level. We know this is not a perfect system, but we worked with our partners to figure out the best solution we could come up with to start things off, and have gifted every member a starting tier based on their previous purchases within the last 6 months. We weren't able to retroactively give points, but we wanted to give you something extra to start in any way we could, and can't wait to give you more.
  • I’ve purchased many times before, but never made an account. Can you retroactively apply all of the points I would have received?
    Unfortunately, we are unable to retroactively apply points to new accounts. If a new account is created, any orders made within the last 3 days will be applied to your account, but we are unable to include points from orders placed before then.
  • Are there other ways to earn points?
    At this point in time, points can be earned any time you make a purchase on misha-and-puff.com, or if you are at the Sage level or above, by referring a friend.
  • Can I buy things with my points?
    In the Knitted Together Program, points are not redeemable, but will get you closer to the next level with every purchase. Each level gets access to more and more fun rewards & exciting benefits!
  • Do my points expire?
    Yes, your points will reflect your total earned within the last year. We calculate based on all points earned in the last year. After 1 year, your points will reflect the change in total, and your Knitted Together level is subject to change based on the updated total.
  • How do I leave the program?
    If you would like to leave the Knitted Together Program, all you have to do is send us an email at help@misha-and-puff.com, and we can take care of this for you.
  • How do I sign up for Knitted Together?
    All you need to do to sign up for the program is create an account on our site! If you already have an account, congratulations! You’re in.
  • How long after a purchase do I get my points?
    Points will appear on your account 10 days after your purchase. At this point, you will see your new total appear at the top right section of the site, displayed right next to your level.
  • I just placed an order but without an account and now want to sign up for one, will I get points for that purchase?
    Yes! But you must create an account within 3 days of placing the order under the same email address. At this point, you will automatically earn the total amount of points attributed to your order after 10 days. If you create the account after more than 3 days, you points will unfortunately not be earned.
  • If I leave the program and would like to sign up again, will I receive all the points I have lost?
    We can reinstate your membership, but unfortunately all of your previous points will be lost.
  • If I return an item do I lose the points I earned?
    Yes, your point value will be adjusted based on the items that are returned. This will reflect on your account immediately and those points will be cancelled.
  • What does ‘approved’, ‘pending’, and ‘canceled’ mean for my points?
    Before your points are approved, they will sit in a pending state until they are verified. After your purchase is verified, your approved points will reflect on your account and will be counted towards your current level in Knitted Together. Any points appearing as canceled are due to a refund to your account from a return, or a return made during a “refer a friend” purchase. Is something like this not looking right on your account? Please reach out to us at help@misha-and-puff.com and we’d be happy to help.
  • Why can’t I refer a friend? I heard I could refer people.
    Other than earning points with your purchase, certain level members can earn more by referring a friend! This benefit will begin at the Sage tier, and can earn you extra points with each level.
  • Why do I have 0 points, but I should have earned more for my purchases?
    At the Program Launch on September 2nd, 2020, every member of our Knitted Together Program began at 0 Points. To make sure all of our current customers know how much they mean to us, we’ve calculated your current status based on all purchases since our Spring 2020 Launch and adjusted your level appropriately. The points themselves were not added to your account, which is why the total appears as 0. This status will be held for 1 year from September 2nd, 2020, and will then be calculated based on your point status going forward. Before they expire, you will receive an email to alert you.
  • Why just domestic shipping discounts?
    The simple answer to this is that we just cannot accommodate the cost of offering free international shipping on small orders. For the Knitted Together Program, we want to offer as many fun and exciting perks we can, but also had to evaluate what we could honestly do as a small company. We apologize to any inconvenience for our wonderful international customers, and hope that one day we can offer this to you as well.

Log in or sign up to earn rewards today!

All you have to do to get started is create an account.

Already have an account? Just log in!

Log in or sign up to earn rewards today!

All you have to do to get started is create an account.

Already have an account? Just log in!