Order Processing

At this time, we are experiencing delays in shipping across the board, along with longer than normal processing times due to COVID-19. Below, we have done our best to present you with accurate and realistic time frames based on individual drops and usual shopping. We will continue to keep this updated as changes occur.

Holiday Launch Orders: Please allow up to 10 days for order processing.

Adult Drop2 Orders: Please allow up to 10 days for order processing.

All Other Orders: Please allow up to 10 days for order processing.

Please note: order processing times are in addition to shipping times, projected below.

Order Shipping

When your order has shipped, you will receive a shipping confirmation email from Misha & Puff with your tracking number.

It may take up to 48 hours for your tracking to begin showing updates.

Domestic Customers: We ship from Indiana using UPS and your orders should be delivered within 10-14 business days from the time the package leaves our facility.

International Customers: Shipping times vary from country to country, but it may take up to one month for international orders to arrive. 

If your order is being held in customs and not showing updates, we recommend reaching out to your local customs agency for details on cost and additional information that may be needed to get your order released.

For additional questions, check out our UPDATED Support Portal!