Made-to-Order Details
This Made-to-Order closes Friday, December 19 at 12 PM ET, unless capacity is reached sooner. Each piece will be crafted to order, with delivery expected summer 2026.
YOUR MADE-TO-ORDER GUIDE
Made-to-Order styles are available for a limited time and may have capacity limits due to their handcrafted nature. When a style reaches capacity, it will appear as “Unavailable.”
All Made-to-Order purchases are final sale — no cancellations or returns, even in the event of delays.
Knits may use in-stock or custom-dyed Yarns and cut-and-sewn Pima pieces share an approximate 3–6 month lead time. The estimated ship date is summer 2026. While we strive to meet this timeline, it may shift as production evolves. We’ll share updates along the way.
You may update your shipping address until your order begins processing, using the link in your confirmation email.
You can check the status of the MTO here. For further assistance, visit our Support Portal or explore FAQs here.
ON ADDRESS CHANGES
While address changes are generally not permitted, you may update your shipping address before your order is scheduled to ship. Use the unique link in your order confirmation email and follow the instructions here. If you encounter any issues, please submit a support ticket.
Note: Changes to the destination country are not supported. Shipping charges and taxes will remain unchanged, as all shipping fees are non-refundable.
MTO RETURNS, EXCHANGES, CANCELLATIONS
Since these items are custom-made, all Made-to-Order purchases are final sale—no cancellations or returns. Please review the sizing information on the product page carefully before placing your order.
If your Made-to-Order garment arrives with a defect, we’re happy to accept a return and issue a refund. If a replacement is possible and you’d prefer that option, we’ll make every effort to accommodate.